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recurring transaction amount changed overnight

Jeannette

When I logged in this morning I see 2 of my recurring payments edited on a future date. e.g. CC payment amount is set to $100/mo, current balance is $1000, a future pmt was somehow changed to $1000. I also see this appearing on the month after this modified amount. Has anyone else experienced this?

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Recurring

Reminders

Comments

RobWilk

This is very likely the new connected billers feature, it impacted me as well. There are likely settings in the recurring bills section which alter how it works, but i have not had the chance to learn how it works yet.

Jeannette

that would make sense but I don't have bill connect enabled

Coach Jon

Hello @Jeannette,

Thanks for reaching out! If you edit the reminder you state was changed, in the Edit Reminder window that pops up, does the amount show as the $100 or $1000 amount there? Can you provide a screenshot showing this window?

-Coach Jon

Jeannette

Hi Jon, I can't send a screenshot because I manually corrected the reminders. The reminder was showing the $1000 amount (just an example) which was the current account balance.

Coach Jon

Hello @Jeannette,

Thanks for letting us know. I am glad you got the issue corrected. If you see this again, feel free to check back in and let us know so we can work on troubleshooting the issue.

-Coach Jon