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Target Circle Card won't download new transactions

RFL281

My existing Target RedCard (which seems to be getting rebranded to Target Circle Card) account stopped updating in late March. I tried to re-authenticate, and was prompted for MFA—but even though the MFA step seems to succeed, no new transactions are downloaded. When I return to Simplifi later, the Target account has this error at the top:

Account needs attention (Care code: FDP-185)

A multi-factor authentication is required to connect to your account at Target Red Card.

If I try the MFA process again, it will appear to succeed again, but still doesn't download any new transactions.

Thanks in advance for your assistance!

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Comments

Coach Natalie

@RFL281, thanks for posting to the Community regarding this issue!

I would suggest establishing a completely fresh connection with the bank by following these steps:

Make the account manual by following the steps here.
Once you see the account listed in the Manual Accounts section under Settings > Accounts, go back through the Add Account flow to reconnect to the bank.
Carefully link the account found to your existing Quicken Simplifi account(s) by following the steps here.

Let us know how it goes!

ih8bananas

This is the same for me too. Not transaction are being downloaded from Target Circle Card. I followed the advice from Coach Natalie, but still not new transactions are showing. The balance is also incorrect, when compared to my Target account.

Coach Natalie

@ih8bananas, thanks for posting on this topic!

To clarify, when you said that you followed my advice, you mean that you made the account manual and then re-linked it to establish a completely fresh connection, correct? If so, please provide the following additional data so we can take a closer look:

The name of the account in question, as it appears in Quicken Simplifi.
The name of the account in question, as it appears on the bank's website.
A screenshot of the balance for the account in Quicken Simplifi.
A screenshot of the balance displayed on the bank's website for a comparison.
The Date, Payee, and Amount of a few recent transactions that are currently missing in Quicken Simplifi.
A screenshot of the example transactions from the bank's website.
A screenshot of the corresponding register in Quicken Simplifi showing that the transactions are missing.
Confirm whether the missing transactions are the exact balance discrepancy or not.
A screenshot of the Accounts Summary page from the bank's website that has a wide enough scope to show the full page URL. This is the landing page after signing in, and typically lists all accounts and balances. You will want to take this from a web browser and not a mobile browser, as well as redact any private info such as account numbers.

Please also submit your logs via the 'Send Feedback' option:

Log into the Quicken Simplifi Web App.
Select Profile from the left-hand navigation bar.
With the Profile menu open, hold down the Option key for Mac or the Alt key for Windows, and then click Send Feedback.
Leave all boxes checked, add a brief description of the issue, and then click Send.

We look forward to your reply!

Dustin Lewis

Same problem here. Been happening ever since the last issue with the red card.
https://community.simplifimoney.com/discussion/11865/new-3-20-25-target-red-card-you-have-already-added-all-your-accounts-at-this-bank

It has not pulled any new transactions since March 5th.

Relinking did not solve the issue.

Dustin Lewis

I followed your steps to make the account manual, deleted the target institution, added a new account to reestablish the connection, and linked the manual account to the one presented after connecting. That all worked fine, but no transactions are coming in. The account balance is matching, but over a month of transactions is not showing.

I did notice that recently (not sure exact date, but earlier this year) Target changed the red card management website. Not sure if their changes there might affect this.

Sent feedback in app.
report created - reference id 481835150967713792

Phemfrog

I am having the exact same issue. I followed steps 1,2, and 3 above. It stopped giving me the red error message when I did this, and it now has the correct balance. It does not, however, download any new transactions.

Coach Kristina

Hello @Dustin Lewis,

Thank you for sending that feedback report. If you didn't include the information in the report, please make sure to provide the rest of the information @Coach Natalie requested:

Please provide the following additional data so we can take a closer look:

The name of the account in question, as it appears in Quicken Simplifi.
The name of the account in question, as it appears on the bank's website.
A screenshot of the balance for the account in Quicken Simplifi.
A screenshot of the balance displayed on the bank's website for a comparison.
The Date, Payee, and Amount of a few recent transactions that are currently missing in Quicken Simplifi.
A screenshot of the example transactions from the bank's website.
A screenshot of the corresponding register in Quicken Simplifi showing that the transactions are missing.
Confirm whether the missing transactions are the exact balance discrepancy or not.
A screenshot of the Accounts Summary page from the bank's website that has a wide enough scope to show the full page URL. This is the landing page after signing in, and typically lists all accounts and balances. You will want to take this from a web browser and not a mobile browser, as well as redact any private info such as account numbers.

If you're not comfortable posting this information in this discussion, then please send it via DM.

Hello @Phemfrog ,

Thank you for letting us know that you are also seeing this issue. Since you said the troubleshooting posted earlier in this thread did not correct the issue, please provide the information requested in this earlier post (quoted below):

https://community.simplifimoney.com/discussion/comment/50950#Comment_50950

Thank you!

RFL281

Thank you Natalie, it looks like that worked for me.

RFL281

It's synching my transactions again, but it's going through the MFA step every time. It's the same problem that my Venmo and CollegeInvest accounts have. I hope these all get fixed at some point so they only require MFA on a more typical schedule (every two weeks, or every 30 days, etc).

Coach Jon

Hello @RFL281,

Thanks for the reply. If you wish not to go through MFA each time, you can manage when your connected bank updates within Quicken Simplifi. This support article goes into more detail here: https://support.simplifi.quicken.com/en/articles/10338690-managing-when-your-connected-bank-updates

-Coach Jon

RFL281

Thanks Jon, I am using that feature. But it's a bummer that these problematic accounts need that feature at all, while other normal accounts can properly remember Simplifi as a trusted "device".

Alphabet

Target Red Card transactions are missing in Simplifi. I can see them when I sign into my Red Card account but they are not showing up in Simplifi. This just started happening recently, within the last two weeks. I have tried setting my account to "manual" and then re-adding it but that didn't resolve it.

Alphabet

Update: Looks like it's all transactions from the current Red Card statement that are missing

Coach Jon

Hello @Alphabet,

Thanks for reaching out! Can you let us know if the missing transactions are affecting the balance within Quicken Simplifi, or is the balance correct? I would also check to see if you have anything in your Search field within the register, or if any filters are checked. Can you also let us know if the transactions are still pending with your bank?

-Coach Jon

Alphabet

Hello Coach John,

Yes, the missing transactions affect the balance within Quicken. All filters are cleared and the transactions are not pending in the Red Card account. Here's some additional info: Quicken shows 2 Target transactions made on 4/8 and 4/12 but does not include transactions on 4/21 and 4/27. However a payment I made on 5/1 is showing up in Quicken.

Coach Jon

Hello @Alphabet,

Thanks for the reply. Are the two transactions that are missing currently pending on the bank's side? At your bank’s discretion, pending transactions can appear immediately or take a few days to appear, even until they’re fully cleared. Can you also provide screenshots showing the missing transactions from the bank's website and how your register in Quicken Simplifi currently appears? Feel free to redact any personal information.

-Coach Jon

Alphabet

Apologies if I am being thick but what do you mean by "on the bank's side"? Doesn't Quicken just pull the transactions from the Target Red Card account? When I sign into that account, I see the transactions and they are not pending.

SmartCents

I have 100% the same problem. The Target Circle Card transactions don't come into Simplifi. I see my current balance in Simplifi, but not the transactions. I see other Simplifi community posts that say the same, but I haven't found any solutions. I tried resetting the connection and also moving the account to manual/re-add/link.

For about the last month I've been adding the transactions manually into Simplify in the hopes that there is a solution forthcoming.

SmartCents

Another Simplify thread about missing Target Circle Card transactions:

https://community.simplifimoney.com/discussion/12103/target-circle-card-wont-download-new-transactions?utm_source=community-search&utm_medium=organic-search&utm_term=target

Coach Jon

Hello @Alphabet,

When I say "on the bank's side", I am speaking of the financial institution's website. Thank you for confirming the transactions are not pending as well. If you can provide the following information, this will help us investigate the issue further:

The name of the account in question, as it appears in Quicken Simplifi.
The name of the account in question, as it appears on the bank's website.
A screenshot of the balance for the account in Quicken Simplifi.
A screenshot of the balance displayed on the bank's website for a comparison.
The Date, Payee, and Amount of a few recent transactions that are currently missing in Quicken Simplifi.
A screenshot of the example transactions from the bank's website.
A screenshot of the corresponding register in Quicken Simplifi showing that the transactions are missing.
Confirm whether the missing transactions are the exact balance discrepancy or not.
A screenshot of the Accounts Summary page from the bank's website that has a wide enough scope to show the full page URL. This is the landing page after signing in, and typically lists all accounts and balances. You will want to take this from a web browser and not a mobile browser, as well as redact any private info such as account numbers.

Please also submit your logs via the 'Send Feedback' option:

Log in to the Quicken Simplifi Web App.
Select Profile from the left-hand navigation bar.
With the Profile menu open, hold down the Option key for Mac or the Alt key for Windows, and then click Send Feedback.
Leave all boxes checked, add a brief description of the issue, and then click Send.

@SmartCents,

If you can try with a fresh connection and let us know if that works to resolve the issue for you, this would be helpful as well. You can make the accounts manual and then use the Add Account flow to get a completely fresh connection. If the connection is successful, you'll then want to link the accounts to your existing Quicken Simplifi accounts.

-Coach Jon

Alphabet

Coach Jon, I have captured all the requested information in a Word document. How can I send that to you directly? I don't want to attach it to a publically-visible chat like this one.

SmartCents

@Coach Jon , I am not sure you understood my message. Nothing works. I reset the connection and I also moved the account to manual and re-added the account again. Neither of which works. No recent transactions are seen. Only the account balance is reflected. For about he last month I've been having to just add transactions manually in Simplifi.

Alphabet has this issue. ih8bananas has this issue. Dustin Lewis has this issue. Phemfrog has this issue. I have this issue.

Dustin Lewis.png

Phemfrog.png

SmartCents

@Alphabet , Bless you for capturing all of that data. It seems a bit extreme for such a common issue for Target cardholders. Three separate screenshots of Target's credit card site. Then write out that same data again by hand such as account names and transactions. A bit much.

Alphabet

@SmartCents, you're right, plus there's no new information in the screenshots. The Target views shows my April transactions, and the Simplifi view shows the same data minus the missing transactions. The missing transactions are not pending..

Tuck3979

I am experiencing the same. However, my transactions stopped on 4/24 but my statement close is 4/14, so appears unrelated to statement date. I've done the manual/re-add/sync with no luck.

balance is incorrect as well. my settings include pending, but many of my transactions missing wouldn't be pending anyways, they've long since cleared.

ZHailWayne

I had issue before where syncing transactions from targer red card gives error code. I don't see error code now but the transactions are not synced. See my screenshot that there is no sync error, and it shows updated today but transactions are missing after April 6th

Screenshot 2025-05-03 at 10.33.34 AM.png

Coach Kristina

Hello @ZHailWayne,

Thank you for letting us know you're having an issue with transactions not downloading for your Target card. Based on your screenshot, it doesn't appear that the transactions are there, but hidden by a filter or search in the account register.

Are the missing transactions showing as pending or posted on the financial institution's website?

If they're showing as posted, then I'd recommend following the troubleshooting from Coach Natalie's earlier post:

https://community.simplifimoney.com/discussion/comment/50834#Comment_50834

I look forward to your reply!

Coach Kristina

Hello @Tuck3979,

Thank you for joining the discussion. Please provide the information Coach Jon requested above so that we can further investigate this issue:

https://community.simplifimoney.com/discussion/comment/51615#Comment_51615

If you are not comfortable posting that information to this discussion, it is okay to send the information via DM.

Thank you!

SmartCents

Coaches, I have been manually creating transactions for my Target circle card for several weeks since this issue started. It would not be valuable for me to send the screenshots to illustrate the issue because they would show no issue. I manually add the missing transactions. Is there anyway a user like me can get assistance like all the other users with this same issue? Or do I need my financial data to get out of date before assistance can be provided and screenshots shared? Thank you.

allensipe

I am having the same issue. It is not returning any transactions since April 21.