Simplifi vs Classic Premier

LynnC

I have been using Classic Premier for years now. I recently needed to update my subscription and had problems with the financial payment. I got that straightened out and when I renewed, it renewed as Simplifi. Will I have problems with my database using Simplifi vs Classic Premier?

Coach Natalie

@LynnC, thanks for reaching out!

To clarify, do you want to switch to Quicken Simplifi, or do you want to continue using your same Quicken Classic program and data file? If the latter, it sounds like we will need to get you back onto a Quicken Classic Subscription because the programs/memberships are not interchangeable.

If this is the case, please contact Quicken Classic Support directly for more advanced assistance: https://www.quicken.com/support/#contact-support

Let us know if this helps!

LynnC

I wish to maintain the same data file. what do I need to retain the Classic Subscription in as much as when I paid the subscription it was for Simplifi and not the Classic?

Coach Natalie

@LynnC, thanks for confirming!

You will want to contact Quicken Classic Support directly so they can switch your Subscription back to Quicken Classic: https://www.quicken.com/support/#contact-support