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Missing most "bill paid" notifications (edited)

RobWilk

15 Days ago, I cleared my notifications.

I can see all my notifications from the last 15 days.

And in those 15 days, there was only 1 bill (edit : found 2nd one down bottom) paid notification.

This is not right. I am counting at least 18 matched recurring transactions in the last 15 days; ideally, these would be flagged as bill paid notifications, correct?

Is this just with my dataset?

Honestly, I don't love receiving 100 notifications per month; it's a lot to keep track of and clear. However, if the notification is on, it should notify me.

-Rob

EDIT: Both my bill paid notifications originated with the Apple Card. Is it possible that it has taken over or replaced my other paid bill notifications? I mention this because Apple Card is a different (in-client-software) connection.

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Comments

Coach Jon

Hello @RobWilk,

Thanks for reaching out! I am not sure if that is the case regarding Apple Card, but I would not discount it either. I would have you try turning Bill Paid notifications off and back on, and wait to see if you are receiving notifications correctly in this case. If we can confirm that you are not receiving them as you should, this would help us with reporting this issue.

-Coach Jon

RobWilk

I will mark my calendar for tomorrow. I should download (sometime tomorrow) a charge for Planet Fitness if my recurring reminders have accurate dates. Should be $25.05 direct to my checking account (one of them - i think chase is still set on that one). EDIT: It's an ACH transaction, so real dates of transactions can vary slightly. Edit: Bill paid notification(edited) turned off for five seconds, then turned back on. Fingers crossed!

-Rob

RobWilk

Confirming that I received the notification for that today (a few days later than expected). Still, it's working. It's possible (?) that turning notifications off and on fixed the isuse.

Coach Jon

Hello @RobWilk,

Thanks for the follow-up! Glad to hear it's working as expected now. Let us know if that changes!

-Coach Jon