Add two Cap One credit card accounts with different logins (edited)

Kenobi
Kenobi Member
edited June 6 in Adding and Updating Accounts

My wife and I have two Capital One accounts. When I try and add them both in Simplifi, it adds the one but gives me no way to add the other. It just shows that I've connected the first account.

Help!

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  • Coach Jon
    Coach Jon Moderator admin

    Hello @Kenobi,

    Thanks for reaching out! To help clarify this issue, are these two accounts completely separate? Or are they under a single credential set? What kind of accounts are they? If they are under a single credential set, when you go to the account discovery window in Quicken Simplifi, does the second account not show up?

    Let us know!

    -Coach Jon

  • Kenobi
    Kenobi Member

    Hi Jon!

    These are two completely separate accounts (both Capital One) with different login credentials.

    Thanks,

    Ken

  • Kenobi
    Kenobi Member

    Hey Jon,

    I just tried again and I was now able to use my separate login! Good news, I'm all set.

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