QBP: Ability to remove the "Pay" part in the Invoice email sent to clients (edited)

truk4u

My customers prepay for their order and I use a different Merchant account for my payments instead of Simplify having high rates.

So when my customer gets my Invoice emailed to him that has already been paid, he see’s a box that says View & Pay. That causes confusion since he already paid me.

We need the option to eliminate that Pay button from our invoices and I’m told it can be done in Quicken, but not in Simplify. See attached Invoice.

Coach Natalie

@truk4u, great suggestion!

I have turned this into an Idea post so other users can vote on it and our product team can review it. For more details on Idea posts, please see our FAQ here.

I hope this helps!

truk4u

So the chances of this ever being corrected is probably zilch, but I do appreciate the effort. I’m actually looking at alternatives to Quicken.

Thanks,

Tom

Marshall01

View is great, but Pay confusing to the customer when there is no online Payment set up. This creates a poor user experience for our customers. Many of us have no need for online payments via Simplifi.