The "Other Spending" amount bar on the mobile app floats above the bottom of the screen (edited)

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housetr
housetr Member ✭✭
edited June 4 in Report a Bug

Just updated iOS Simplifi to current version (5.32.0). When you go to the Spending Plan Overview and select "Other Spending" — the amount section at the bottom is covering the transactions and won't set back to the bottom as it does in other sections like "Planned Spending", the amount is nested at the bottom. Same issue on iPad as well.

IMG_4820.jpeg

Comments

  • Coach Jon
    Coach Jon Moderator admin

    Hello @housetr,

    Thanks for reaching out! We were able to verify the floating Other Spending bar from our side as well, but it looks like we were able to scroll down further with the bar at the bottom of the list, and you can see all the transactions. Are you also able to scroll further down to the bottom of the list and see all transactions? Let us know!

    -Coach Jon

  • housetr
    housetr Member ✭✭
    edited June 4

    @Coach Jon Yes, I can scroll all the way down as well. I think it’s still an issue that the spending amount bar is out of place. This only changed when updated the app this morning. The planned spending section has the bar pinned at the bottom so it doesn’t cover anything.

    IMG_4821.jpeg
  • Coach Jon
    Coach Jon Moderator admin

    Hello @housetr,

    Thanks for confirming. We were able to get this reported to our product team and will be sure to follow up here when we have any status updates.

    -Coach Jon

    SIMPL-27409

  • Coach Jon
    Coach Jon Moderator admin

    Hello @housetr,

    I have an update from our product team on this issue. A fix has been implemented and will be released with the Simplifi Mobile 5.33.0 version release. Be sure to let us know if this is fixed for you when that version rolls around! Thanks!

    -Coach Jon

  • housetr
    housetr Member ✭✭

    @Coach Jon updated to 5.33 today and the issue was not fixed. It is still covering transactions instead of living at the bottom like it does in Planned Spending.

    IMG_4874.jpeg
  • Coach Jon
    Coach Jon Moderator admin

    Hello @housetr,

    Thanks for following up. When checking from our side, I am not seeing the issue present anymore. If you navigate to the Dashboard and select the Profile icon in the top right, does the version listed there say 5.33.0?

    -Coach Jon

  • housetr
    housetr Member ✭✭
  • Coach Jon
    Coach Jon Moderator admin

    Hello @housetr,

    Thanks for verifying. We weren't able to see this issue present any longer, across multiple devices. I would have you try uninstalling the Quicken Simplifi mobile application and reinstalling afterward to see if the issue is still present for you.

    -Coach Jon

  • housetr
    housetr Member ✭✭

    yes, issue is still there.

  • Coach Jon
    Coach Jon Moderator admin

    Hello @housetr,

    Thank you for confirming. This issue seems to only be affecting you in this case then, unfortunately. As far as reported cases, at least. Can you please provide the device specifications for the device you are using? We will need the Model and OS for the device. We will also need new logs to be sent if you can provide those:

    1. Log in to the Quicken Simplifi Web App.
    2. Select Profile from the left-hand navigation bar.
    3. With the Profile menu open, hold down the Option key for Mac or the Alt key for Windows, and then click Send Feedback.
    4. Leave all boxes checked, add a brief description of the issue, and then click Send.

    -Coach Jon

  • housetr
    housetr Member ✭✭
    edited June 25

    @Coach Jon I just submitted the logs. Also, I downloaded the Simplifi app to my work phone and the issue is there as well so not sure how no one else is experiencing this same issue. I've attached screenshots of the "Other Spending" section where the Other Spending total at the bottom is floating and a screenshot of the "Planned Spending" section where the total is locked at the bottom of the screen and doesn't float.

    IMG_4897.jpeg IMG_4898.jpeg
  • Coach Jon
    Coach Jon Moderator admin

    Hello @housetr,

    Thanks for the requested logs and the additional screenshots. It is certainly strange that you are still affected by this issue. From my side, this is how the Other Spending section looks:

    image.png

    If you can provide the device specifications for the device you are using, including the model and OS, I can get this reported.

    -Coach Jon

  • housetr
    housetr Member ✭✭

    @Coach Jon Apple 14 Pro Max, running iOS 18.5

  • Coach Jon
    Coach Jon Moderator admin

    Hello @housetr,

    Thanks for the information! I did get this reported to our product team and will be sure to follow up here with any status updates.

    -Coach Jon

    SIMPL-27851

  • Coach Jon
    Coach Jon Moderator admin

    Hello @housetr,

    Our product team did come back with a fix that they implemented, which should take effect with the Quicken Simplifi Mobile 5.36.0 version release. Be sure to let us know if the problem is resolved for you when that version rolls out!

    -Coach Jon