"This Bank is not available right now" with Barclays (edited)

User123484u
User123484u Member

For the last month I have been getting the error:

"This Bank is not available right now"

When I attempt to refresh my Barclays accounts. This issue is different from the ongoing issue of not being able to add the accounts. Everything was fine until April 30 and then it stopped working. I have had ongoing issues with Quicken being unable to communicate with Barclays ever since moving over from Mint and would like to understand if this will continue to be a problem.

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Comments

  • Coach Natalie
    Coach Natalie Administrator, Moderator admin
    edited June 9

    @User123484u, thanks for posting to the Community!

    I see that you are connected to the "Barclays Online Banking - US" bank option in Quicken Simplifi, which is no longer available to connect to. This bank option missing is likely the reason users are no longer able to connect their Savings Accounts:

    With that, is the account in question a savings account? If so, please follow the Alert I just shared for updates!

    -Coach Natalie

  • User123484u
    User123484u Member

    Thank you, they are savings accounts. This is very disappointing, more and more accounts are unable to be used by this platform.

  • danz740
    danz740 Member

    I'm also having this issue. I have three separate institutions with their connections down. Starting to question the value here.

  • Coach Kristina
    Coach Kristina Moderator admin
    edited June 30

    Hello @danz740,

    Thank you for letting us know you're also impacted by this issue. If you haven't already done so, I recommend that you bookmark the Community Alert in Coach Natalie's earlier post, since that will help ensure you receive updates, when available and know when the issue is resolved.

    Thank you!

    -Coach Kristina

This discussion has been closed.