Merrill Lynch returning FDP-106 error
I've double checked my ML account and the nickname and/or account numbers have not changed. I've gone so far as to reset the connection and the same error persists.
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Hello @jbardrof,
Thanks for reaching out! I can see the FDP-106 error you are receiving from our side as well.
Did you try establishing a fresh connection, making the account manual, and re-linking to see if that fixes the current issue? The instructions to do that are:
- Make all of the accounts with the bank manual by following the steps here.
- Once you see the account(s) listed in the Manual Accounts section under Settings > Accounts, go back through the Add Account flow to reconnect to the bank.
- If the connection is successful, carefully link the account(s) found to your existing Quicken Simplifi account(s) by following the steps here.
Let us know!
-Coach Jon
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I made the ML account manual and went through the Add account flow. I'm still getting the FDP-106 error.
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Hello @jbardrof,
Thanks for the reply! Please supply the following information when you can to further assist us in investigating this issue:
- The name of the account, as it appears in Quicken Simplifi.
- The name of the account, as it appears on the bank's website.
- What type of account are you attempting to connect?
- Has there been any changes made to the bank's website or the sign-in process recently?
- Has there been any activity in the account in the last 90 days?
- What is the exact URL you see after signing into the bank’s website?
- A screenshot of the Accounts Summary page from the bank's website that lists all accounts and balances (feel free to redact any personal info) and has a wide enough scope to show the page URL (this must be taken from a web browser and not a mobile browser).
We will also need logs to be sent to us, please!
- Log into the Quicken Simplifi Web App.
- Select Profile from the left-hand navigation bar.
- With the Profile menu open, hold down the Option key for Mac or the Alt key for Windows, and then click Send Feedback.
- Leave all boxes checked, add a brief description of the issue, and then click Send.
-Coach Jon
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I am having the same issue. I spent months waiting for the FDP-105 error to be fixed last year and now this. :-( Log in fine on the ML site. Can't connect it to simplifi anymore.
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I am having the exact same issue.
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me too. I totally deleted the account after trying the recommended fix. Now I’m getting FDP-102
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Hello everyone,
We would love to get this issue escalated for you, but we will need the steps completed and the information I requested previously shared so that we can do that.
Thank you!
-Coach Jon
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