nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

Merrill Lynch returning FDP-106 error

jbardrof

I've double checked my ML account and the nickname and/or account numbers have not changed. I've gone so far as to reset the connection and the same error persists.

Find more posts tagged with

Online Banking

Accounts

Comments

Coach Jon

Hello @jbardrof,

Thanks for reaching out! I can see the FDP-106 error you are receiving from our side as well.

Did you try establishing a fresh connection, making the account manual, and re-linking to see if that fixes the current issue? The instructions to do that are:

Make all of the accounts with the bank manual by following the steps here.
Once you see the account(s) listed in the Manual Accounts section under Settings > Accounts, go back through the Add Account flow to reconnect to the bank.
If the connection is successful, carefully link the account(s) found to your existing Quicken Simplifi account(s) by following the steps here.

Let us know!

-Coach Jon

jbardrof

I made the ML account manual and went through the Add account flow. I'm still getting the FDP-106 error.

Coach Jon

Hello @jbardrof,

Thanks for the reply! Please supply the following information when you can to further assist us in investigating this issue:

The name of the account, as it appears in Quicken Simplifi.
The name of the account, as it appears on the bank's website.
What type of account are you attempting to connect?
Has there been any changes made to the bank's website or the sign-in process recently?
Has there been any activity in the account in the last 90 days?
What is the exact URL you see after signing into the bank’s website?
A screenshot of the Accounts Summary page from the bank's website that lists all accounts and balances (feel free to redact any personal info) and has a wide enough scope to show the page URL (this must be taken from a web browser and not a mobile browser).

We will also need logs to be sent to us, please!

Log into the Quicken Simplifi Web App.
Select Profile from the left-hand navigation bar.
With the Profile menu open, hold down the Option key for Mac or the Alt key for Windows, and then click Send Feedback.
Leave all boxes checked, add a brief description of the issue, and then click Send.

-Coach Jon

HMC

I am having the same issue. I spent months waiting for the FDP-105 error to be fixed last year and now this. :-( Log in fine on the ML site. Can't connect it to simplifi anymore.

alecp

I am having the exact same issue.

Dedelydee

me too. I totally deleted the account after trying the recommended fix. Now I’m getting FDP-102

Coach Jon

Hello everyone,

We would love to get this issue escalated for you, but we will need the steps completed and the information I requested previously shared so that we can do that.