TSP Accounts have not been working for two months

whyme

Why has there been no updates on this? My TSP accounts will not sync. You should allow for manual updates of the balance while something like this down.

https://community.simplifimoney.com/discussion/comment/51761#Comment_51761

Coach Natalie

@whyme, thanks for reaching out!

I'm not seeing any connection attempts with Thrift Savings Plan for you from our end. Are you receiving an FDP-102 or an FDP-185 error? If so, the Alert you mentioned is still ongoing, meaning the issue is still being worked on. Please be sure to follow the Alert for updates!

https://community.simplifimoney.com/discussion/12171/ongoing-04-21-25-thrift-savings-plan-returns-fdp-102-fdp-185-error

In the meantime, you can track the account manually by adding manual transactions, which will keep your records up-to-date. Here are the steps to do so: https://support.simplifi.quicken.com/en/articles/3348103-managing-transactions-in-quicken-simplifi#h_85ca9fed99

If the account is an investment account, the manual tracking steps are a little different:

1. Make the account manual so you can add and edit Holdings: https://support.simplifi.quicken.com/en/articles/5321064-how-to-make-an-account-manual#h_d9c41566d8
2. Add/edit your Holdings to keep accurate records:  https://support.simplifi.quicken.com/en/articles/4474538-tracking-investments-in-quicken-simplifi#h_f8a7bc2e30  and  https://support.simplifi.quicken.com/en/articles/4474538-tracking-investments-in-quicken-simplifi#h_034717f2b3

I hope this helps!