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Error Code: FDP-6000 and FDP-102 with Space Coast Credit Union (edited)

EricaH

I am receiving error code FDP-6000 when attempting to connect my Space Coast Credit Union account to Quicken. I have a business account and a personal account here, netiher will connect when I use my correct login information.

I am new to Quicken and was hoping to get this working. Any suggestions?

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Coach Jon

Hello @EricaH,

Thanks for reaching out! From our side, I can see that you received a couple of FDP-102 errors, and then a FDP-6000 error recently. It looks like your most recent attempt didn't have an error from what I see, however. Were you able to get connected, or are you still receiving one of the mentioned error codes? Can you share a screenshot of the error within Quicken Simplifi?

-Coach Jon

EricaH

Here is the error. I just logged back in and the Space Coast Credit Union accounts are not connected.

Coach Jon

Hello @EricaH,

Thanks for letting us know! Is this an existing account already within Quicken Simplifi? In that case I would try establishing a fresh connection to see if that works here. The instructions to do that are:

Make all of the accounts with the bank manual by following the steps here.
Once you see the account(s) listed in the Manual Accounts section under Settings > Accounts, go back through the Add Account flow to reconnect to the bank.
If the connection is successful, carefully link the account(s) found to your existing Quicken Simplifi account(s) by following the steps here.

Let us know how that goes!

-Coach Jon

EricaH

Hi Jon,

No this is not an existing account. I am attempting to create the account without success.

Coach Natalie

@EricaH, thanks for confirming!

I have submitted an escalation to our service provider for this issue. @Coach Jon will be back in touch with you next week when we have an update.

Have a great weekend!

EricaH

Thank you. Please let me know if there are any updates.

Coach Jon

Hello @EricaH,

I am back with an update on this issue! We do have an alert that you and other users can follow while our product team works to resolve this issue. We will be sure to post any status updates there going forward.

https://community.simplifimoney.com/discussion/12823/new-06-23-25-space-coast-credit-union-returns-fdp-102-error

-Coach Jon

EricaH

Hi Jon,

Does this apply to error code FDP-6000. I am not receiving the above mentioned FDP-102 error.

Coach Jon

Hello @EricaH,

Thanks for the reply! To answer your question, yes, the FDP-6000 error does fall under the same issue. When checking from our side, we can see that you are receiving an FDP-102 error on the backend. Be sure to follow that alert I shared, and we will be sure to post any status updates there!

In the meantime, you can track the account manually by adding manual transactions, which will keep your records up-to-date. Here are the steps to do so: https://support.simplifi.quicken.com/en/articles/3348103-managing-transactions-in-quicken-simplifi#h_85ca9fed99

-Coach Jon