American Express - FDP-378 for 15 days now

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Login/Password works fine at the Amex site. Need guidance please

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  • HotDog10101
    HotDog10101 Member
    edited July 5

    Also, my wife's Amex account has FDP-350, and when she tries to re-authenticate, we get this:

    image.png
  • SRC54
    SRC54 Superuser ✭✭✭✭✭
    edited July 5

    Hi,

    AmEx is working fine for me. I think I would make all these accounts manual, then go to AmEx and remove access to Quicken.

    Then I would go to Add Accounts and start over, If Amex connects, then carefully link the accounts back to your now manual accounts so you keep all your data.

    https://support.simplifi.quicken.com/en/articles/4959544-how-to-link-accounts

    Good luck.

    Steve
    Quicken Simplifi (Safari & iOS) Since 2021
    Quicken Classic (MacOS) Since 2009