Midfirst Bank - FDP-107 (Ongoing issue?)

bethimusprime
bethimusprime Member
edited September 18 in Adding and Updating Accounts

Is there any status update regarding the Midfirst Bank FDP-107 ongoing issues where MidFirst Bank customers are unable to connect or sync their bank account to Quicken Simplifi?

While I understand that I can track these accounts manually, I specifically purchased an annual Simplifi subscription to enable automatic transaction tracking. If I wanted to track them manually, I'd use an Excel spreadsheet.

From all the discussions in the community, it appears this has been an ongoing issue since March 21, 2025, with no update since April 4, 2025. If there is no updated ETA, I will be forced to cancel my account and request a refund until Simplifi becomes usable for me.

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Comments

  • Coach Jon
    Coach Jon Moderator admin

    Hello @bethimusprime,

    Thanks for reaching out! We do understand the frustration you may have in this situation. We are aware of the known issue with MidFirst Bank returning a FDP-107 error. We do have an alert for this issue that you can follow here for updates. We will be sure to update that alert when we receive more information.

    -Coach Jon

  • Is it possible to get an update on the alert? It hasn't been updated since April 4th.

  • djharris
    djharris Member

    I probably know the answer to this, but is there any update on this ongoing problem? I spent 45+ minutes with customer support trying things that I had already tried with no results. Also, apparently nothing in the system estimating an update. I try twice a week to see if this is fixed. Having an issue is one thing. Providing no substantive updates is not acceptable. Without access to my daily bank accounts, this app is of no use to me. Please give us an update that includes some level of detail that this problem is truly being worked and will be resolved…soon.

  • Coach Jon
    Coach Jon Moderator admin

    Hello @djharris,

    Thanks for reaching out! I can confirm the issue is still being worked on by our product team. We do not have an ETA on when this might be resolved, but I would suggest continuing to follow the alert, where we will post any status updates we receive in the meantime.

    Additionally, you can track the account manually by adding manual transactions, which will keep your records up-to-date. Here are the steps to do so: Managing Transactions in Quicken Simplifi | Quicken Simplifi Help Center

    -Coach Jon

  • SJPusateri
    SJPusateri Member
    edited August 19

    [removed - speculation] I am ready to drop both Quicken and Midfirst Bank. Luckily for me I have only been dealing with the issue since July, I would be nuclear if I had been dealing with these issues since March.

This discussion has been closed.