Fidelity FDP-105 Error

hj2438
hj2438 Member

I keep getting this error.

We are unable to connect to Fidelity Inv & Retirement at this time. Please try again later.

Care Code: FDP-105

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Comments

  • Coach Natalie
    Coach Natalie Administrator, Moderator admin
    edited July 8

    @hj2438, thanks for posting to the Community with this issue!

    When viewing your connection attempts from our end, I see that you're receiving the FDP-105 error with Fidelity Inv & Retirement as of yesterday. It also looks like this is your first time attempting to connect to Fidelity in Quicken Simplifi — is that correct?

    The FDP-105 error indicates that the bank is temporarily throttling or blocking connection traffic. This error usually self-resolves within 24-48 hours, so I would definitely recommend giving it another try. You can also try outside of peak hours, such as in the evening. There is also a "Fidelity Investments" option that uses your Finicity aggregator that you can try:

    Screenshot 2025-07-08 at 8.11.54 AM.png

    Let us know how things go!

    -Coach Natalie

  • hj2438
    hj2438 Member

    It resolved the very next day. Thank you so much.

  • Coach Natalie
    Coach Natalie Administrator, Moderator admin

    @hj2438, glad to hear it!

    -Coach Natalie

This discussion has been closed.