PayPal Balance will not show up Quicken Simplifi Business & Personal (edited)

I am trying so hard to use this app. Can anyone tell me how to get my Paypal Balance to show up? I have relinked the account, waited, and I am still within my trial period, but I really want this to work But so far this is one of many problems I can't overcome.

Comments

  • Coach Jon
    Coach Jon Moderator admin

    Hello @Anastasia Franco,

    Thanks for reaching out! To clarify your situation, are you trying to link a Checking/Savings account with PayPal, or a Credit Card account?

    Checking and Savings accounts will use the instance listed as "PayPal" in Quicken Simplifi, while other accounts, such as Credit Cards, will use the PayPal instance in Quicken Simplifi listed as "PayPal Credit, MasterCard and Crypto".

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    Let us know!

    -Coach Jon

  • Anastasia Franco
    edited July 12

    Hmm so there is a problem with your link, because the 2nd one loads both checking and mastercard accounts.

  • DryHeat
    DryHeat Superuser ✭✭✭✭
    edited July 12

    @Coach Jon

    When adding an account, it looks like the URLs for "PayPal" and "PayPal Credit, MasterCard and Crypto" are exactly the same, namely paypal.com. Could that be part of the problem?

    It sounds a lot like the problem reported here:

    DryHeat
    -Quicken Classic (1990-2020), CountAbout (2021-2024), Simplifi (2025-…)

  • Coach Jon
    Coach Jon Moderator admin

    Hello @Anastasia Franco,

    Thanks for the reply. From our side, I can see a successful connection from you to PayPal. Were you able to get your accounts successfully connected within Quicken Simplifi?

    -Coach Jon

This discussion has been closed.