Target Red Card MFA

BFowler52

My wife's Target Red card account has 3 contacts for MFA. When updating transactions in Simplifi, a pop-up window appears and properly shows all 3 contacts with the option to select one. However, no matter which option I select, the notification always goes to the same contact, which happens to be my wife's phone. I then must ask her to send me the code….every time. Can this be addressed?

Update: If I update the account profile and deselect my wife contact phone number as “allow passcodes” and only have my number selected as “ allow passcodes”, things work on Simplifi as expected. Of course this prevents my wife from checking her account etc. which is not acceptable. Is there a way to address this? I use 2 other money management softwares and they don’t have this issue with Target Red Card so it appears to be a Quicken issue. Thanks.

Coach Natalie

@BFowler52, thanks for reaching out to the Community with this issue!

MFA is typically controlled by the banks, so it is likely an issue on their end. However, since the behavior doesn't occur during aggregation with other financial management programs, it may be something we can review for escalation on our end. First, have you contacted the bank to see if they have any insight? You'd want to talk to their online banking or digital banking department.

Please let us know so we can best assist!