Recurring Charge on 30th - Doesn't Appear in February

stacyvance
stacyvance Member
edited August 15 in Troubleshooting

I have a recurring series set up to pay monthly on the 30th. In both the app and web portal, it skips it for February instead of making it the 28th (or even the 1st of the following month).

This is the bill in question:

Screenshot 2025-07-16 at 1.03.13 PM.png

Here is a screenshot of the Bills & Income>Overview screen showing it doesn't appear:

Screenshot 2025-07-16 at 1.04.11 PM.png

And here are two shots of the Bills & Income calendar showing the charges doesn't appear on either the 28th or the 1st:

Screenshot 2025-07-16 at 1.04.28 PM.png Screenshot 2025-07-16 at 1.04.53 PM.png
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Comments

  • Coach Jon
    Coach Jon Moderator admin

    Hello @stacyvance,

    Thanks for reaching out! I can definitely see why this would be frustrating. I would see if using the "Last Day of the Month" option works better for you in this case. This way, it would not skip February.

    image.png

    You could also set up the series to use specific dates for each month as well, using the "Multiple Fixed Dates" option.

    image.png

    I hope this helps!

    -Coach Jon

  • stacyvance
    stacyvance Member

    Thanks, Jon! I've updated the series accordingly. That said, it feels like Simplifi is putting a lot on the customer to work around this when a simple coding update and push could make this turnkey for those paying for this product.

This discussion has been closed.