Alpine bank integration broken

GrantCheese

hello!

I’m trying to reauthenticate my alpine bank accounts but the integration does not work, it works on the web and in the app. I called my bank and they told me to check with quicken. I have MFA enabled, and the quicken authentication doesn’t make it there. Perhaps it needs to update the API?

Coach Jon

Hello @GrantCheese,

Thanks for reaching out! From our side, I can see that you are receiving an FDP-350 error. Error code FDP-350 typically represents an invalid or expired token. To gain a new token, you will need to revoke Quicken's access to your bank's website and then reconnect your accounts.

1. Navigate to the bank's website, sign in, and then remove Quicken's access from the bank's third-party linked apps.
2. Make all of the accounts with the bank manual by following the steps here.
3. Once you see the account(s) listed in the Manual Accounts section under Settings > Accounts, go back through the Add Account flow to reconnect to the bank.
4. If the connection is successful, carefully link the account(s) found to your existing Quicken Simplifi account(s) by following the steps here.

Let you know how this goes!

-Coach Jon