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QCS-500 on every account

Williamcbrownjr

Need help. I’ve been loving Simplifi but out of nowhere yesterday, while trying to reconnect an account, I started getting a QCS-0500 error immediately after going thru the link process. I thought it may have been related to that one account, so I tried to reconnect another to test and the error occurred again. I’m now getting it on every account I try to refresh. I’ve tried deleting them to re-add and even that flashes the errors. All passwords validated etc. anyone run into this before? I can’t figure it out. I’ve tried it on different computers as well

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Comments

Coach Natalie

@Williamcbrownjr, thanks for reaching out to the Community with this issue!

A QCS-500 error typically means that there was an issue processing the connection request, and it is usually related to Quicken Cloud Services. The error can be caused by a security issue or an outage.

With that, I see successful connections as of 8:35 AM MDT today when viewing your connection attempts from our end. Are you back up and running now?

Let us know!

The_MattNewton

I’m having this issue as well. Just signed back up for the annual subscription last week and can’t connect a single one of my accounts to even set angling up. Have tried Huntington and Capital One. Can’t get either to work. This needs to be resolved or I may have to inquire about a refund. Can’t justify paying for something that won’t work. I already reached out to Live Chat last Friday and was simply told, wait 48 hours it should work.

Coach Natalie

@The_MattNewton, thanks for posting on this topic!

If you are receiving a QCS-500 error specifically, we now have an Alert that can be followed for updates:

https://community.simplifimoney.com/discussion/14088/new-8-8-25-multiple-financial-institutions-qcs-500-error

We have escalated the issue internally, so as soon as we have any news to share, it will be posted to the Alert.

Thank you for your patience as we work to resolve this matter!