MrCooper Nationstar Mortgage - Constant MFA at Login

ChasingIt
ChasingIt Member ✭
edited September 8 in Adding and Updating Accounts

With my MrCooper account, it seems I'm constantly being prompted for MFA and I've tried e-mail and phone and it does not seem to stick, anyone else experiencing this?

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  • Coach Jon
    Coach Jon Moderator admin

    Hello @ChasingIt,

    Thanks for reaching out! Some banks have increased their security measures to protect your financial information and require verification with each connection attempt. Due to this change, you might be asked to complete a multi-factor authentication (MFA) with each account refresh in Quicken Simplifi.

    While we understand how frustrating this may be, this process is in place to protect you and your account information. We don't have a way to prevent these requests. We do, however, have a way to reduce or turn off account updates in Quicken Simplifi for frequent MFA banks. Learn more by clicking here!

    -Coach Jon

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