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FDP-106 error with Indiana CollegeChoice529 (edited)

FormerMinter

I've tried resetting, reconnecting, removing aggregator, using user connection and deleted the account, setting up new account aggregator, and setting up new account non-aggregator. I still cannot get into Indiana CollegeConnect.

here's the error message that I receive while attempting non-aggregator connection: "

This usually happens if an account nickname or number has changed at your bank. To fix you must reconnect your account.

Care Code: FDP-106

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Comments

Coach Natalie

@FormerMinter, thanks for reaching out to the Community!

You are likely being impacted by this issue with multiple College Savings Plans returning an FDP-106 error:

https://community.simplifimoney.com/discussion/14113/new-8-12-25-multiple-college-savings-plans-returning-an-fdp-106-error

To clarify, though, you mentioned that the non-aggregator bank option returns an FDP-106 error. Since it sounds like this account was connected prior, which of the 3 Indiana College Choice bank options were you connected to? And what was the error first received on this connection?

Let us know!

FormerMinter

Thank you Natalie for checking in.

The specific error message that I copy - pasted was for "Indiana CollegeChoice520 - Non Aggregator". I have accounts for Aggregator and individualized services for Indiana529Direct.com, but I can't get either to work on any combination of option 1 or option 3 above. I don't use the indiana529Advisor.com as that is not a website that I connect to manually.

Currently, I don't have any automated connections from Quicken to IndianaColleg529 as none of my accounts work. If there's a specific error message use case you'd like me to run, I'm happy to do so.

FormerMinter

To better answer the question —- I think I used to be connected to Indiana CollegeChoice529. I can't be sure as I'd been troubleshooting this for the last month or so.

The aggregator link should be indiana529direct.com/aggregator

Coach Natalie

@FormerMinter, thanks for the reply!

To clarify, the reason we would like to know which bank option you were connected to previously and the error you originally received, or are currently receiving for that specific connection, is so we know how to proceed. At this point, I'd say that if you're experiencing the FDP-106 error on any of the connections listed in the Alert I sent, you are being impacted by the known issue, and you would want to follow the Alert for updates.

While the issue is being worked on, you can track the account manually to keep your records up-to-date. Here is our support article for manually adding and editing holdings in manual investment accounts in Quicken Simplifi: https://support.simplifi.quicken.com/en/articles/4474538-tracking-investments-in-quicken-simplifi

I hope this helps!