Error FDP-103 with Space Coast Credit Union

EricaH

I had a previous case that was open for a few months and today marked as resolved. I am new to Quicken and am unable to connect my Space Coast Credit Union Accounts. I now get an error FDP-103. How can we get this one resolved?

Coach Natalie

@EricaH, thanks for letting us know you are still experiencing this issue!

I was able to confirm the FDP-103 error when viewing your connection attempts from our end. An FDP-103 error indicates that invalid credentials are being used. To begin troubleshooting this error, please follow these steps:

1. Verify that your login information is correct – Type your password/PIN into a text application to ensure you don’t have any typographical errors. Then, copy and paste your login information into Quicken Simplifi to ensure accuracy.
2. Verify your login at the bank’s website – Try to sign in to your bank’s website using the same login credentials to ensure you've not locked yourself out of the account and that the credentials are still valid.
3. Check for an app-specific password – Some banks require users to use a specific app password when connecting to a third party. Check with your bank to see if you need to use an app-specific password.
4. Update your credentials – Try temporarily updating your password at your bank's website and then try again to connect in Quicken Simplifi. We recommend NOT using the following special characters: & < > / \.

Let us know how it goes!