Navy Federal "connection error" - FDP-350 (edited)

RobWilk

Below is the message I received after entering my password at NavyFederal in QS:

ExternalPartnerException: IO exception executing http request, on POST https://digital.navyfederal.org/sso/as/token.oauth2 HTTP/1.1, due to Read timed out

Care Code: connection_error

Coach Jon

Hello @RobWilk,

Thanks for reaching out! From our side, I can see that you are receiving an FDP-350 error when trying to connect with Navy Federal. Error code FDP-350 typically represents an invalid or expired token. To gain a new token, you will have to revoke Quicken from accessing your bank's website and then reconnect your accounts.

1. Navigate to the bank's website, sign in, and then remove Quicken's access from the bank's third-party linked apps.
2. Make all of the accounts with the bank manual by following the steps here.
3. Once you see the account(s) listed in the Manual Accounts section under Settings > Accounts, go back through the Add Account flow to reconnect to the bank.
4. If the connection is successful, carefully link the account(s) found to your existing Quicken Simplifi account(s) by following the steps here.

-Coach Jon