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Venmo - Care Code: request-body-field-unsupported/FDP-103 error (edited)

Pilierp

Getting this error message when I try to connect to my Venmo account: "We are unable to connect to Venmo at this time. Care Code: request-body-field-unsupported"

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Comments

Coach Natalie

@Pilierp, thanks for reaching out to the Community with this issue!

When viewing your connection attempts for Venmo from our end, I see the request-body-field-unsupported error, as well as an FDP-103 error as the most recent error. We do have an ongoing issue with Venmo returning an FDP-103 error that may now be impacting you:

https://community.simplifimoney.com/discussion/5392/ongoing-9-6-23-venmo-returns-a-103-error

However, we can do some troubleshooting to confirm the error, or hopefully resolve things for you. First, I'd recommend establishing a completely fresh connection with the bank:

Make all of the accounts with this bank manual by following the steps here.
Once you see the account(s) listed in the Manual Accounts section under Settings > Accounts, go back through the Add Account flow to reconnect to the bank.
If the connection is successful, carefully link the account(s) found to your existing Quicken Simplifi account(s) by following the steps here.

Let us know how things go!

Pilierp

Unfortunately that did not work. I am getting the same error.

fromawayme

Screenshot 2025-09-05 at 07.20.41.png

We are unable to connect to VENMO at this time.
Care Code: request-body-field-unsupported

Coach Natalie

@Pilierp, thank you for giving those steps a try and posting back!

Next, please thoroughly follow these steps to troubleshoot the FDP-103 error, particularly the last step of updating your password with Venmo:

Verify that your login information is correct – Type your password/PIN into a text application to ensure you don’t have any typographical errors. Then, copy and paste your login information into Quicken Simplifi to ensure accuracy.
Verify your login at the bank’s website – Try to sign in to your bank’s website using the same login credentials to ensure you've not locked yourself out of the account and that the credentials are still valid.
Check for an app-specific password – Some banks require users to use a specific app password when connecting to a third party. Check with your bank to see if you need to use an app-specific password.
Update your credentials – Try temporarily updating your password at your bank's website and then try again to connect in Quicken Simplifi. We recommend NOT using the following special characters: & < > / \.

The latest error I see from our end is the 'request-body-field-unsupported' message, but it specifically indicates a message about updating your credentials, so I'm hoping that will resolve the issue.

Let us know how things go!

Coach Natalie

@fromawayme, thank you for posting to the Community!

When viewing your connection attempts from our end, I also see the request-body-field-unsupported message and the FDP-103 error, so I have merged your post with this ongoing thread for the same issue.

With that, please note that the FDP-103 error is a known issue with Venmo, as mentioned above. However, I would recommend following the same troubleshooting steps that I outlined above, starting with a fresh connection with the bank:

Make all of the accounts with this bank manual by following the steps here.
Once you see the account(s) listed in the Manual Accounts section under Settings > Accounts, go back through the Add Account flow to reconnect to the bank.
If the connection is successful, carefully link the account(s) found to your existing Quicken Simplifi account(s) by following the steps here.

If the issue persists, please next follow these steps:

Verify that your login information is correct – Type your password/PIN into a text application to ensure you don’t have any typographical errors. Then, copy and paste your login information into Quicken Simplifi to ensure accuracy.
Verify your login at the bank’s website – Try to sign in to your bank’s website using the same login credentials to ensure you've not locked yourself out of the account and that the credentials are still valid.
Check for an app-specific password – Some banks require users to use a specific app password when connecting to a third party. Check with your bank to see if you need to use an app-specific password.
Update your credentials – Try temporarily updating your password at your bank's website and then try again to connect in Quicken Simplifi. We recommend NOT using the following special characters: & < > / \.

Let us know how it goes!

Pilierp

I logged into venmo with my current username and password. I then tried to add my account in Simplifi and was successful!

fromawayme

Verified ID/PWD by logging into web site

Entered ID/PWD into Simplifii

Passed initial logon

… but was then prompted for 2FA twice

Now logged in and updating

ISSUE RESOLVED for now…..