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Bank Of America Not Updating Certain Accounts

sammy66

Anyone notice a new problem with Bank of America accounts not updating certain accounts like savings and checking? The credit card and investment (Merrill) work, but not checking and savings. Those accounts are static for the past several days. I have reset the connection.

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TheReal702

BofA checking/savings/Visa are all working fine for me.

Coach Kristina

Hello @sammy66,

Thank you for letting us know you're seeing this issue. To help troubleshoot, please provide more information. Are you seeing any error messages/codes in Quicken Simplifi when you try to update those accounts? When you say the accounts are static, do you mean Quicken Simplifi doesn't show that they've updated at all? You can check this by navigating to the account in your Quicken Simplifi and checking the upper right to see when Quicken Simplifi says it was last updated.

If Quicken Simplifi says it's been updated recently, but transactions still aren't downloading, I recommend following the troubleshooting in this article on Missing Transactions:

https://support.simplifi.quicken.com/en/articles/3412682-troubleshooting-missing-transactions

I look forward to your reply!