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Axos Bank and Other Connection Issues (edited)

cgoneal

Can you PLEASE change your connection methods and use what others are using that do not pose issues when trying to link a bank? This is absurd, both my primary accounts can't be linked due to the failure on the company's part to resolve these issues.

Why keep a paid service that serves no purpose? Ridiculous!!

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Quicken Classic

Comments

Coach Kristina

Hello @cgoneal,

Thank you for letting us know you're having connection issues. I know it's frustrating when the main financial institutions you use won't connect in Quicken Simplifi.

I can see that you're impacted by the known issue with 103 errors with Axos bank. If you haven't already done so, I recommend that you bookmark the alert linked below in order to be notified of any updates, once available, and to know when the issue is resolved.

https://community.simplifimoney.com/discussion/9603/ongoing-7-1-24-axos-bank-returns-a-103-error

To help troubleshoot the other connection issues you mentioned, please provide more information. Which other financial institution(s) are you encountering issues with? What error message/code are you seeing?

I look forward to your reply!

cgoneal

Thanks but no thanks. Obviously this has been going on since 2024. I paid for the annual subscription thinking that perhaps you might have fixed these issues but I was wrong.

I think a refund of the difference in time is appropriate given the lack of ability to correct these issues. You have my account information. Send the refund there. Thanks!

Coach Natalie

@cgoneal, thanks for the reply!

When viewing your account from our end, I don't see that you're subscribed to Quicken Simplifi. Since you are using Quicken Classic, you will need to contact their Community or Support Team.

https://community.quicken.com/

https://www.quicken.com/support/#contact-support

I hope this helps get you pointed in the right direction!