Issue with logging in and accessing my current subscription

TKP56
TKP56 Member
edited October 10 in Troubleshooting

I have gone through the loop MULTIPLE times this morning without success.
Resetting Passwords, Getting 6-digit Code, etc.
Finally got to a point of "too early to renew".
I simply want to download Quicken Home & Business to a new laptop.
This has gone on for over 60 minutes without success.

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Comments

  • TKP56
    TKP56 Member

    I want to determine precisely which Product is in my current Subscription. How?

  • SRC54
    SRC54 Superuser ✭✭✭✭✭

    Go to myaccount.quicken.com. Sorry you are having trouble. If necessary, try a different browser. Clear the history and cache.

    Steve
    Quicken Simplifi (Safari & iOS) Since 2021
    Quicken Classic (MacOS) Since 2009
    MS Money (1991-2009) and Dollars & Sense (1987-1991)

  • Coach Natalie
    Coach Natalie Administrator, Moderator admin

    @TKP56, thanks for reaching out!

    I see that you are using Quicken Classic. You will want to contact the Quicken Classic Community instead, as this is the Quicken Simplifi Community.

    https://community.quicken.com/

    I hope this helps get you pointed in the right direction!

    -Coach Natalie

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