Transaction naming and categorization apply only to Pending transactions, and change once Cleared
Hi. I have consistently noticed that rules apply to my transactions when they appear in Simplifi, but the selected payee and category change once the transaction clears.
For example, there is a spa that I go to nearby, and I pay with my debit card. The transaction shows up as an ATM withdrawal. I have a rule set on the payee name to change the name and categorize it as "Spa".
While the transaction is pending, the rule appears to have been correctly applied. But as soon as the transaction clears, the rule will revert the name back to some variation of the original statement and revert the category back to "ATM". I see similar issues with a lot of different payees and categories. I've even seen rules that I set up at a year or more ago suddenly stop working, with Simplifi choosing names and categories for new transactions in violation of rules which have long-since been established.
This means that many of my rules ultimately ended up doing nothing. I have to re-categorize many, many transactions for which I have rules set up, and which appeared to be named/categorized correctly originally before reversion. I don't want to delete all the rules I have set up but I'm tempted to in a perhaps misguided way to start from scratch and dodge this bug.
I have attached two screenshots: the rule to rename and recategorize the spa, and a pending transaction from this week which has applied that rule correctly. Tomorrow when this transaction clears, I will attach a screenshot showing that this transaction has "un-applied" the rule.
Comments
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Hello @tylermdunn,
Thanks for reaching out! I can definitely see why this would be frustrating. It may be that the transaction that is clearing is different than the one that is originally downloaded and pending. This would cause the pending transaction that was changed due to the rule to be overwritten, possibly. Once you can supply the screenshot showing the cleared transaction that you mentioned, let us know so we can confirm!
-Coach Jon
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