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Guild Mortgage Positive Balance (edited)

hokieskier

All of a sudden my Mortgage with Guild is showing up as a + Number, not a negative. Since it is a liability it should be -, like the rest of my liabilities. Can someone pls look into the API?

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Coach Jon

Hello @hokieskier,

Thanks for reaching out! To clarify, does the balance match what your bank's website shows? If not, I would see if establishing a fresh connection by making the account manual and re-linking fixes the issue. The instructions to do that are:

Make all of the accounts with the bank manual by following the steps here.
Once you see the account(s) listed in the Manual Accounts section under Settings > Accounts, go back through the Add Account flow to reconnect to the bank.
If the connection is successful, carefully link the account(s) found to your existing Quicken Simplifi account(s) by following the steps here.

Let us know how that goes!

-Coach Jon