Merrill Edge Returning FDP-105 (edited)

Dave L

Merrill Edge Returning FDP-105. This has been on-going for several days and has been observed when trying to update early morning, midday, and late evening.

Coach Jon

Hello @Dave L,

Thanks for reaching out! From our side, I can see that you have been experiencing the FDP-105 error for a couple of days. To better assist us, can you clarify whether you are trying to update an existing account within Quicken Simplifi or add a new account?

For the former, your user token may have expired. This can happen after having the account connected for more than 90 days.

• To gain a new token, you will have to revoke Quicken from accessing your bank's website, then reconnect your accounts.
  1. Navigate to the bank's website, sign in, and then remove Quicken's access from the bank's third-party linked apps.
  2. Navigate back to Quicken Simplifi and make all of the accounts with the bank manual by following the steps here.
  3. Once you see the account(s) listed in the Manual Accounts section under Settings > Accounts, go back through the Add Account flow to reconnect to the bank.
  4. If the connection is successful, carefully link the account(s) found to your existing Quicken Simplifi account(s) by following the steps here.

-Coach Jon