Still unable to connect to TIAA - FDP-155 (edited)

phg
phg Member
edited November 3 in Adding and Updating Accounts

I am getting this message when trying to connect to TIAA:

We are unable to connect to TIAA at this time.
Care Code: FDP-155

I tried the fix suggested here but it did not help:

https://community.simplifimoney.com/discussion/comment/52753#

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Comments

  • Coach Jon
    Coach Jon Moderator admin

    Hello @phg,

    Thanks for reaching out! From our side, I can see the FDP-155 error you are receiving when trying to connect. TIAA is currently reporting connection issues, and we are investigating this issue per the banner found in Quicken Simplifi.

    image.png

    I would keep trying to connect every once in a while, and an eye out for that banner to disappear. In the meantime, you can track the account manually by adding manual transactions, which will keep your records up-to-date. Here are the steps to do so: Managing Transactions in Quicken Simplifi | Quicken Simplifi Help Center

    -Coach Jon

This discussion has been closed.

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