Another issue with Wex (/Discovery) FDP-106 error (edited)

mdcooper88
mdcooper88 Member ✭
edited November 5 in Adding and Updating Accounts

I'm getting the following message about another issue with Wex Health (I posted this earlier this year with a different code and it was resolved with help from here):

This usually happens if an account nickname or number has changed at your bank. To fix you must reconnect your account.

Care Code: FDP-106

I was successfully able to login with my username and password on the Wex site and didn't see anything about the nickname or account changing. Using those same credentials to log in on Simplifii didn't work. Can anyone help?

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  • Coach Kristina
    Coach Kristina Moderator admin

    Hello @mdcooper88,

    Thank you for letting us know you're seeing this issue. To troubleshoot, I recommend that you make the problem account(s) manual (for instructions, click here), then add the account(s) back into your Quicken Simplifi (for instructions, click here), and carefully link to your existing account (for instructions, click here).

    Please let me know how it goes!

    -Coach Kristina

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