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Can't delete a tag

WB1742

I am trying to clean up my tags within the app and when attempting to delete them, it prompts that the tag cannot be deleted because it is tied to an active savings goal. However I deleted all my savings goals and the prompt is still appearing when trying to delete the tags.

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Comments

Coach Kristina

Hello @WB1742,

Thank you for letting us know you're seeing this issue. To troubleshoot, please try logging out of Quicken Simplifi, then logging back in, and test to see if that resolves the issue.

If the issue persists, then please provide more information. Are you seeing this happening in the web app, the mobile app, or both? When did you first notice the issue? Which specific tags are you unable to delete?

I look forward to your reply!