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Cannot add Apple Cash account

System

This discussion was created from comments split from:

Apple Cash account balance incorrect on Iphone after latest update.

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Apple Wallet

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Pmrussell892

as of 5.41.0 i now cannot even add the apple cash account anymore.

Coach Jon

Hello @Pmrussell892,

Thanks for reaching out! Can you provide more details on what specifically is occurring when you try to add your Apple Cash account? Are you receiving an error, or is the account not available to add to Quicken Simplifi at all? Remember that you can only add Apple Wallet accounts that are available via the Apple Wallet app on the same iPhone. Is this the case for you? https://support.simplifi.quicken.com/en/articles/9859332-how-to-add-your-apple-wallet-accounts#h_df6f8ff79a

Let us know!

-Coach Jon

Pmrussell892

i just noticed that it does not ask me to select the account when setting up apple pay. It just jumps to the completion page as if the account is successfully added. However, the account does not appear in the accounts overview list.

Coach Jon

Hello @Pmrussell892,

Thanks for the additional information. Can you please try these troubleshooting steps below to verify if they resolve the issue you are seeing?

Make all of your Apple Wallet accounts manual:

Click the Menu icon (the three lines in the upper left corner).
Select Settings and then Accounts.
Locate the Account you'd like to make 'manual' and click the three dots at the end of it.
Select Make manual.
Click Confirm.

Check third-party access to your Apple Wallet information:

Go to Settings in your Apple Account.
Tap on Privacy & Security.
Select Wallet.
Choose Quicken Simplifi (or any other relevant third-party app).
Make sure to select Allow All Activity.
Re-add your Apple Wallet accounts.

To link the account(s) found to your existing account(s), follow these steps:

Click the Link to the dropdown menu.
Select the existing account from the list.
Click Update, and then click Confirm once each account selection is completed.

-Coach Jon