[ONGOING] 10/13/25: Fidelity HSA Accounts - No Transactions

Coach Jon
Coach Jon Moderator admin
edited October 27 in Current Online Banking Issues

We’ve identified an ongoing issue with Fidelity HSA accounts: Fidelity does not send transaction descriptions for these accounts. Because a transaction description is a required field, these transactions cannot be processed through the Intuit platform. As a result:

  • No transactions will be sent for Fidelity HSA accounts going forward.
  • Cash balances will no longer update automatically.
  • Users will need to update their cash balances manually.

If you would like to be automatically notified of any updates regarding this issue, please "bookmark" this Alert by clicking the bookmark ribbon in the upper right corner.

Thank you!

ISS - 11999090

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  • Coach Jon
    Coach Jon Moderator admin
    edited October 27

    ONGOING 10/27/25

    This Alert is still listed as ongoing. Fidelity is still not sending transaction descriptions for these accounts. The information listed in the opening comment of this alert will still apply going forward for this issue.

    We will be sure to post back when an update becomes available, so please bookmark this Alert to receive those notices when they occur.

    Thank you!

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