Can't connect Vanguard accounts

Poor

Any word on fixing the connection issue with Vanguard? I have had my Vanguard accounts in my Quicken for years but a week ago they were not updating. I followed the advice here of re-connecting the VAnguard account - but now all of my Vanguard balances are zero and Quicken won't reconnect the account. I have tried during off hours as well. How do we resolve this?

Thanks

Coach Jon

Hello @Poor,

Thanks for reaching out! Are you receiving an error of any type when trying to connect within Quicken Simplifi? I ask because from our aide, I cannot see that you are receiving one. Please let us know!

Additionally, this may be due to an invalid or expired token. To gain a new token, you will have to revoke Quicken from accessing your bank's website, then reconnect your accounts.

• Navigate to the bank's website, sign in, and then remove Quicken's access from the bank's third-party linked apps.
• Navigate back to Quicken Simplifi and make all of the accounts with the bank manual by following the steps here.
• Once you see the account(s) listed in the Manual Accounts section under Settings > Accounts, go back through the Add Account flow to reconnect to the bank.
• If the connection is successful, carefully link the account(s) found to your existing Quicken Simplifi account(s) by following the steps here.

-Coach Jon