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When will the Wealthscape/myStreetScape FDP-102 issue be resolved? (edited)

tammijew

what is the status of this issue? When will it be resolved? I contacted my financial advisor team and they say the issue is on the your end and I need to get this sorted pls provide an update

NEW 10/14/25: Wealthscape Investor/myStreetscape returning an FDP-102 error

[edited for relevance]

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Coach Natalie

@tammijew, thanks for posting your inquiry to the Community!

Unfortunately, we do not receive ETAs on when known online banking issues will be resolved. Instead, we ask that you follow the Alert for updates, as any news will be posted there once available.

https://community.simplifimoney.com/discussion/14690/new-10-14-25-wealthscape-investor-mystreetscape-returning-an-fdp-102-error

In the meantime, you can track the account manually in Quicken Simplifi. Since this is likely an investment account, if it's connected to the bank, you'd want to first make it "manual" so you can add/edit the holdings. Here are the steps to do so: https://support.simplifi.quicken.com/en/articles/5321064-switch-a-connected-account-to-manual-mode#h_d9c41566d8

And this article goes over adding holdings to a manual investment account: https://support.simplifi.quicken.com/en/articles/4474538-tracking-investments-in-quicken-simplifi#h_f8a7bc2e30

We appreciate your patience as we work to resolve the online banking issue!

All comments

Coach Natalie

@tammijew, thanks for posting your inquiry to the Community!

Unfortunately, we do not receive ETAs on when known online banking issues will be resolved. Instead, we ask that you follow the Alert for updates, as any news will be posted there once available.

https://community.simplifimoney.com/discussion/14690/new-10-14-25-wealthscape-investor-mystreetscape-returning-an-fdp-102-error

And this article goes over adding holdings to a manual investment account: https://support.simplifi.quicken.com/en/articles/4474538-tracking-investments-in-quicken-simplifi#h_f8a7bc2e30

We appreciate your patience as we work to resolve the online banking issue!

tammijew

Unfortunately the account is not connected to the bank as it's from Rockefeller Financial. And I worry if I do this then when this issue is resolved the systems will be out of sync…

Coach Natalie

@tammijew, thanks for the reply!

Once the connection issue is resolved, you will be able to link the existing manual account to the bank by going back through the Add Account flow and then linking the account. The following support articles go over how to do this.

https://support.simplifi.quicken.com/en/articles/4295304-adding-accounts-in-quicken-simplifi#h_518c0a0896

https://support.simplifi.quicken.com/en/articles/4959544-how-to-link-accounts#h_b7ba4cd1e2

I hope this helps to clarify!