The text description says: "You do not have a single derogatory mark!"
But there is clearly one under Public Records, shown here.
Also, it says "Total marks: 0" and seems to not add up what is in the other two fields.
@RobWilk, thanks for reaching out to the Community with this issue!
I have reached out internally to inquire more about how this works, as it may be the way Equifax is feeding the data. In the meantime, to clarify, do you expect to have a public record under Derogatory Marks, or do you expect to see the "not a single derogatory mark" message?
Let us know!
I will admit here in 2018 i had a bankruptcy discharged. That is what the public record refers to. I expect the total to be 1. Mind you, after seven years, i also suspect it has less impact on my score.
@RobWilk, thank you for confirming!
I am still awaiting more information on how this is supposed to work, but if I don't hear back in the next couple of days, I think we can move forward with an escalation. Please remind me if you don't hear back from me by Wednesday or Thursday!
The way I read this section is that a public record is not equivalent to a negative mark a ND are being reported as separate data points.
@RobWilk, I think we can go ahead and just get a ticket filed for this.
To do so, please provide the following:
Please also submit your logs via the 'Send Feedback' option:
Thanks!
Chrome - Version 142.0.7444.60 (Official Build) (arm64)
MacOS 26.0.1
Submitted logs - report created - reference id 510687250927297280
Thank You
-Rob
@RobWilk, thank you!
I have escalated this issue and will be sure to post back here with updates.
SIMPL-30176
@RobWilk, just checking in to let you know the ticket for this issue is still open and being worked on.
Thank you for your continued patience!
@RobWilk, hello!
I wanted to check in to see whether this issue is still occurring. If so, please let me know so I can bump the ticket!
at this point, I can no longer find the credit report feature. Also, I should have more negative marks now or soon….
@RobWilk, are you stating that you no longer use the Credit Score feature? If so, I can close the ticket.
If you're just looking for the feature, it's under Planning Tools; there is a Credit Score tab: https://support.simplifi.quicken.com/en/articles/8981687-using-the-credit-score-feature
Is it possible it's not a feature of QBP?
I cannot find it.
essentially if i can't find it, i can't use it.
I am specifically looking in mobile app.
If you want to close ticket, that is ok.
I think it used to be under reports, i cannot find it on ipad app.
@RobWilk, I see Credit Score in my QBP dataset. Here's how to access it from the mobile app: https://support.simplifi.quicken.com/en/articles/9134483-using-the-credit-score-feature-on-the-mobile-app#h_9db333ca9a
Let us know if you're still seeing the issue reported here once you access the feature!
Note derogatory marks count vs number of public records underneath it
[edited image to reduce size]
Thank you for confirming! I bumped the ticket to see if we can get some movement.
