Some Amex accounts are not being discovered

2»

Comments

  • Coach Jon
    Coach Jon Moderator admin

    Hello @rtnmn,

    Thanks for the update. I am not sure what you may have done differently from your side that enabled you to add them, but I am glad you were able to get your accounts connected!

    @Myles, your ticket is still being worked on by our product team at this time, but we will continue to provide further updates for you here as we receive them.

    -Coach Jon

  • mahka42
    mahka42 Member

    I am late replying to this, but I did submit a separate ticket along with the logs. I am still having issues. Trying to reconnect/reset the connection does not link properly with my manual accounts.