Hi,
I've struggled with the Quicken Simplifi - Stripe workflow from the beginning for a variety of reasons. Some illustrated on previuos posts, here. I'm hoping a current problem I'm having will help me figure out how to work with the integration. Here's the situation:
- Created an invoice in QS on October 31st with total due amount of $875. Enabled payment through Stripe.
- Client paid that invoice on 11/6 and the payment hit my back account on 11/7.
- Client's payment was $875, minus fee of $5, then another separate Stripe fee of $1.50, so payout was $868.50.
- When attempting to link a payment from the Invoice screen, this +$868.50 transaction is not available to choose from.
So my question is, how do I apply the payment to an invoice if it's not showing up on the LInk To Transaction>Apply Payment window?
What makes this even more confusing is that yesterday, I had another Stripe payment hit my account. In this case, the invoice was for $625, which the client paid, and the payout $606.57, but QS matched the $606.57 transaction automatically to the correct invoice.
I suspect that there is something foundationally that I am doing wrong which accounts for these seemingly inconsistent results. My inclination is to either abandon this Stripe integration or go back to my old accounting system.