CIT Bank N.A request-body-field error

Marquette42
Marquette42 Member ✭
edited December 1 in Adding and Updating Accounts

I'm receiving Care Code:request-body-field when trying to log into CIT Bank. I've reset my password to see if that would help with no luck. Confirmed credentials were entered correctly. Any suggestions on what's causing the error and how to resolve?

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  • mscemcee
    mscemcee Member ✭

    I'm getting the same error. It's been a couple days. I've tried all the usual reset and make manual and changing password and nothing is working.

  • Mike2023
    Mike2023 Member ✭

    Same here, login works at bank, but fails with Simplifi.

  • ssparrish
    ssparrish Member ✭✭

    same here - error for last 3-4 days. Tried resetting and re-adding with no success, same error.

  • Coach Kristina
    Coach Kristina Moderator admin

    Hello All,

    Thank you for letting us know you're seeing this issue. To help us further investigate this, please send logs. To send logs, please follow these steps:

    1. Log into the Quicken Simplifi Web App.
    2. Select Profile from the left-hand navigation bar.
    3. With the Profile menu open, hold down the Option key for Mac or the Alt key for Windows, and then click Send Feedback. 
    4. Leave all boxes checked, add a brief description of the issue, and then click Send.

    Thank you!

    -Coach Kristina

  • Marquette42
    Marquette42 Member ✭

    Feedback report created.

  • Coach Kristina
    Coach Kristina Moderator admin

    Hello All,

    We do now have a Community Alert that you can use to track the status of this issue. To be notified of any updates, once available, please bookmark the alert linked below:

    https://community.simplifimoney.com/discussion/15038/new-11-30-25-cit-bank-cp-server-error

    Thank you!

    -Coach Kristina

  • Mike2023
    Mike2023 Member ✭

    Seems like this is fixed now, thanks Quicken!

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