"This Bank is not available right now" message - TD Bank

System
System Administrator admin
edited December 3 in Adding and Updating Accounts

This discussion was created from comments split from:

Accounts at TD Bank with separate login credentials being lumped together.

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  • andre
    andre Member ✭

    It says "This Bank is not available right now".

  • Coach Natalie
    Coach Natalie Administrator, Moderator admin
    edited December 3

    @andre, thanks for posting to the Community with this issue!

    When viewing your connection attempts from our end, I am seeing successful connections with TD Canada Trust. To clarify, are you experiencing a connection issue with this bank in Quicken Simplifi? If so, please describe in more detail what specifically is occurring so we can assist you.

    As for the "This bank is not available right now" message, I am not seeing this with TD Canada Trust —

    Screenshot 2025-12-03 at 10.03.27 AM.png

    I do see a "TD Bank Online Banking is reporting connection issues" message with the TD Bank Online Banking option; however, there is a 'Try Anyway' button that can be used to bypass the message —

    Screenshot 2025-12-03 at 10.03.54 AM.png

    Have you given the 'Try Anyway' button a try? Let us know!

    -Coach Natalie

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