[RESOLVED] 12/5/25: Multiple FIs returning an FDP-4000 error

Coach Natalie
Coach Natalie Administrator, Moderator admin

We are currently seeing an issue with Multiple financial institutions returning an FDP-4000 error in Quicken Simplifi. At this time, the list of affected FIs includes:

  • Vio Bank
  • Zing Credit Union
  • Everbank Consumer
  • CEFCU
  • Premier Members Credit Union
  • Redwood Credit Union
  • LPL Financial

This is a known issue that we are working to resolve as quickly as possible. We currently have no ETA to provide on when a resolution can be expected, but will post updates as soon as we do.

If you would like to be automatically notified of any updates regarding this issue, please "bookmark" this Alert by clicking the bookmark ribbon in the upper right corner.

Thank you!

CTP-15514 // CTP-15517 // CTP-15520 // ISS-12090186

-Coach Natalie

Comments

  • Coach Natalie
    Coach Natalie Administrator, Moderator admin

    RESOLVED 12/9/25

    This Alert has been marked as resolved, and everyone should be able to add and update their accounts with the banks listed above as expected.

    Thank you!

    -Coach Natalie

This discussion has been closed.