Creating Manual Investment Account - Balance showing zero, no shares

grahamtj01

I am trying to set up my TSP investments as a manual investment account because it doesn't do a good job in showing performance due to the limitations in how they sync with financial software. I have created the manual investment account. In order to list my current balance, I did a transaction of a purchase of funds (by the way, it is really hard to create an unlisted stock/fund name - I wanted to create "C Fund" and it did not want to cooperate - finally got it to take by creating my own, which was extremely difficult, but even after that it doesn't show in the drop down of funds available to select)

Anyhow, I did a purchase stock transaction, entered the number of shares, the cost, the price, etc. I save it and then my balance still shows zero. I then tried to add holdings. Same problem. Why won't the program show the shares I have entered? What am I doing wrong, and how do I select/create the funds I need? I have spent hours now trying to get this to work, and I really don't want to be relegated to just use automatic syncing, because then I won't see performance/return, just total value.

Thank you.

Coach Kristina

Hello @grahamtj01,

Thank you for reaching out! As long as the holdings are added with valid ticker symbols, they should update overnight during aggregation. For more information on how investment accounts are updated, please see this article: https://support.simplifi.quicken.com/en/articles/5167335-how-do-my-investment-balances-update#h_226a3b7902

I hope this helps!

grahamtj01

Thanks - I guess the issue at hand is the Federal Government version of a 401K really only allows us to invest in funds that are unique and only available to Feds in their retirement investments - G Fund, F Fund, C Fund, S Fund, I Fund. None of these come up from the drop down to select as holdings, though I have used other software in the past that did populate these as an option. Also, when I did connect to the automatic updates before wanting to do it manually, the system would show that I had investments in the appropriate fund.

I have no issue keying in updated share prices every day in order to more accurately track my investment performance. Is that not possible?

Also, it did allow me to manually enter C Fund (not easily and rather hard to replicate) when I was trying to buy/add shares to my account to get the balance current, and it would show the transaction, but it would still say my balance was zero when it most decidedly was not. I keyed in (tried both ways, started fresh each time) to add or buy shares with the number of shares, their price and how much the holding was worth. I tried to make a dummy deposit of the total into the account and then try to enter a “buy” action thinking it needed the funds in the account in order to recognize a fund purchase, but that wouldn’t work and it would just show a cash balance. I really do not know what to do.