HSBC Bank Account Not Updating (edited)

bradwww
bradwww Member
edited December 11 in Adding and Updating Accounts

Hello, I have some questions, and I hope to get some answers.

  1. Is HSBC USA bank experiencing problems with its servers?​
  2. Are they experiencing a server issue specifically affecting HSBC in Quicken?​
  3. Why does my HSBC USA account no longer show as active when I log into Quicken with my regular credentials?​
  4. Is there an issue on Quicken’s side or HSBC’s side causing this connection problem?​
  5. What should I do about this issue in the meantime?

I really appreciate your response and your time.

Thank you.

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Comments

  • Coach Natalie
    Coach Natalie Administrator, Moderator admin

    @bradwww, thanks for reaching out!

    I checked your account and see that you are using Quicken Classic, not Quicken Simplifi. To receive assistance for Quicken Classic, you will want to post to their Community: https://community.quicken.com/

    I hope this helps get you pointed in the right direction!

    -Coach Natalie

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