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HSBC Bank Account Not Updating (edited)

bradwww

Hello, I have some questions, and I hope to get some answers.

Is HSBC USA bank experiencing problems with its servers?
Are they experiencing a server issue specifically affecting HSBC in Quicken?
Why does my HSBC USA account no longer show as active when I log into Quicken with my regular credentials?
Is there an issue on Quicken’s side or HSBC’s side causing this connection problem?
What should I do about this issue in the meantime?

I really appreciate your response and your time.

Thank you.

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Quicken Classic

Comments

Coach Natalie

@bradwww, thanks for reaching out!

I checked your account and see that you are using Quicken Classic, not Quicken Simplifi. To receive assistance for Quicken Classic, you will want to post to their Community: https://community.quicken.com/

I hope this helps get you pointed in the right direction!