Register Shows Credit in Client Invoices, But Balance is Zero

rkjones
rkjones Member
edited December 12 in Invoices & Estimates

So, I have an odd one . . . my "Client Invoices" account shows that I have a $65.00 credit in it:

image.png

However, it shouldn't. All of the transactions in the account total to zero. If, for example, I download the transactions to a CSV and then have Excel sum up all the transactions, they total to zero:

image.png

Why is it doing this? There is a client that regularly has a $65 transaction, but each of those transactions appears to be balanced . . . there's an inflow and an outflow.

Thanks for your help!

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Comments

  • rkjones
    rkjones Member

    OK. I figured this one out myself after reading some similar posts. I had inadvertently created an invoice that predated everything by quite a bit. I used a filter to basically build a filter that found all transactions. Once I did, I saw the incorrect invoice that I had created for a long time ago! I then deleted it, and that resolved the issue.

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