Cannot connect to TIAA Brokerage Account - error FDP 155

adamskijl
adamskijl Member
edited December 18 in Adding and Updating Accounts

I cannot connect to our TIAA Brokerage Account. The error Code is FDP 155.

I have seen other posts going back to 2024 on this issue. Does anyone have some new update on this?

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  • Coach Jon
    Coach Jon Moderator admin

    Hello @adamskijl,

    Thanks for reaching out! I can see that you are receiving a FDP-155 from our side as well. Users will receive this error when the bank they are trying to connect to is blocking us from establishing a connection.

    Can you let us know if you are trying to add the account for the first time in to Quicken Simplifi, or are you trying to update an existing account already within the application?

    For the latter, I would see if establishing a fresh connection by making the account manual and re-linking to see if that fixes the current issue? The instructions to do that are:

    • Make all of the accounts with the bank manual by following the steps here.
    • Once you see the account(s) listed in the Manual Accounts section under Settings > Accounts, go back through the Add Account flow to reconnect to the bank.
    • If the connection is successful, carefully link the account(s) found to your existing Quicken Simplifi account(s) by following the steps here.

    Let us know!

    -Coach Jon

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