RBC Bank (USA) FDP-103 error (edited)

Whreyel

Hello I have gone through all the troubleshooting steps, including calling my bank, to try to get RBC USA connected. Is there a known issue with connecting to RBC bank?

Coach Natalie

@Whreyel, thanks for reaching out to the Community!

When viewing your connection attempts from our end, I'm seeing an FDP-103 for several RBC bank options in Quicken Simplifi. To clarify, have you ever had this bank connected in Quicken Simplifi, or is this your first time attempting to do so? If the former, which specific bank option was it successfully connected to?

Also, what is the URL you use when signing into the bank's website? That should help us get a clearer idea of which bank option you should be using in Quicken Simplifi.

Let us know!

Whreyel

Hello, I have not yet been able to login. I Downloaded the app 2 days ago.

I use the URL : https://www1.rbcbank.com/sgw5/PUBUSBH/3m00/ISAMSecureRequest/v1/eBGPublicPage?REQUEST=CenturaClientSignin&LANGUAGE=ENGLISH

Thanks for the response!

Coach Natalie

@Whreyel, thanks for the information!

When checking the various RBC options in Quicken Simplifi, I found two that when I click on the URL displayed in Quicken Simplifi, and then click "Sign In" on the new page that opens to the bank's website, I am redirected to the same URL you shared. It is the following two circled options:

Please give these ones a try and let us know how it goes!

Whreyel

Hello, the Naples bank worked! So I am all setup. Thanks for the help.

Coach Natalie

@Whreyel, woohoo! I'm glad we found one that worked for you.