Nordstrom Card Services not connecting and Manual download is reversing transation amounts
I have not been able to to connect to Nordstrom Card Services since Nov 8, 2025. I finally resorted to manually downloading the transactions from Nordstrom. When I manually downloaded the transactions from Nov 8, 2025 to today (Jan 6, 2026), all the amounts were reversed in Simplifi. The amounts were correct in the CSV file, but they were reversed in Simplifi with credits becoming debits and debits becoming credits. This is such a mess to manually bring in all the transactions and then to have to edit each transaction since the amount is incorrect.
Comments
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Hello @humby3,
Thanks for reaching out! We are aware of the known issues with Nordstrom Card at this time in Quicken Simplifi. We have learned that Nordstrom Card is at a full block, and the issue was determined to be on the bank's end. At this juncture, we recommend users who are experiencing this issue contact the bank directly to help make them aware of the impact and push things along from that end.
We have an alert for this issue that you can follow here for updates:
We also have an alert for the reversed transaction amounts you mentioned that you can follow for updates here:
-Coach Jon
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