Ohio Deferred Comp linking issue - You have already added all your accounts at this bank (edited)

mm18

I have tried, numerous times, to add my Ohio Deferred Compensation (ohio457.org) account, but to no avail. "You have already added all your accounts at this bank." is the message. Frustrating, as it use to work. Please help!

Coach Jon

Hello @mm18,

Thanks for reaching out! I am sorry to hear about the connection trouble you are experiencing with Ohio Deferred Compensation. Have you ever been able to add an account with this bank before? Has there been any activity in the account you are trying to add in the past 90 days?

I would also have you verify if you have any accounts that show as connected for this bank within Quicken Simplifi in Settings > Accounts. Let us know!

kevinrickert

I have this same problem. It has been working at least since 2024. However, for the last 15 days, I'm not able to get it connected. I tried resetting the connection but now it just gives this message when trying to reconnect. This account has always asked for the two-factor authentication every time it refreshes until sometime in late 2025. Then, it worked perfectly for a couple months, then this problem started happening.

Please fix this soon!

Coach Jon

Hello @kevinrickert,

Thank you for chiming in as well. Since you have successfully connected this account before, I would see if the following steps work to resolve the issue:

• Make all of the accounts with the bank manual by following the steps here.
• Once you see the account(s) listed in the Manual Accounts section under Settings > Accounts, go back through the Add Account flow to reconnect to the bank.
• If the connection is successful, carefully link the account(s) found to your existing Quicken Simplifi account(s) by following the steps here.

Let us know!